Speaker: Sue Dill Calloway, Patient Safety and Health Care Education and Consulting Price: $195 Course Overview: This webinar will focus on legal and risk management issues that healthcare providers face while caring for patients in this high-risk emergency department (ED) environment. Our speaker will discuss how to comply with selected Centers for Medicare and Medicaid Services (CMS) hospital conditions of participation (CoP) and the Joint Commission (TJC) standards that are problematic for emergency department staff. This includes how the visitation law affects the ED and the CMS anesthesia standards on the use of moderate or deep sedation in the emergency department. The impact of the CMS worksheets and the use of standing orders will also be reviewed. TJC standards on patient centered communication will be discussed including the interpreter, low health literacy and collecting race and ethnicity data in the ED. Discussion will also include how this is related to the OCR Section 1557 requirements. For example, there must be a sign in the ED, revised patient rights statement, qualified interpreters, auxiliary aids, and more! Do you know what the new law says if an ED patient writes a complaint letter about being discriminated? Additional resources will be provided on the Joint Commission proposed pain management standards. Medication errors are the most common medical error and the common medication errors that occur in the ED will be discussed and how to avoid them. This program will also discuss the CMS CoP changes which require all ED nurses to have training on blood transfusion and IV medication and what must be included. CMS made changes to medication management and opioid use and this is currently an area where hospitals are still struggling to meet compliance. The importance of discharge instructions will be covered and are important to prevent unnecessary readmissions and returns. Additionally, the CMS five requirements for discharge instructions will reviewed. CEUS: Nursing = 2.0 Physician = 2.0 If you are registering for an out-of-state hospital association, please contact Bess Zappa, bzappa@gha.org or 770-249-4542.