SpeakerLynne Wester Principal and Founder Donor Relations GroupCourse CurriculumLynne Webster will guide an uplifting, hands-on session that shows how attentive listening turns everyday interactions into lasting donor loyalty. Participants will see how thoughtful questions, smart surveys, and gratitude-driven touchpoints can lighten their workload whiledeepening trust.Expect real examples, ready-to-use tools, and a few joyful laughs as the session explores practical ways to gather feedback, read between the lines, and weave empathy into every message so that you and your donors can keep changing the world, together.Continuing Education CreditsThe Georgia Hospital Association Research & Education Foundation is an approved provider of nursing home administrator credits as a professional trade association in long term care under Ga. Comp. R. & Regs. 393-13-.02, (1) (a). Approved for 1 contact hour. By attending the Building Connections through Donor Communications: Listening, Learning, and Leading with Impact webinar offered by Georgia Hospital Association, participants may earn up to 1 ACHE Qualifying Education Hour toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Attendees who wish to have the hour applied toward ACHE Qualifying Education credit must self-report their participation by logging into their MyACHE account and selecting ACHE Qualifying Education Credit. Visit the GHA Learning Academy for additional details and to register. If you need assistance with registration, please contact the education department at education@gha.org or 770-249-4529.
Speaker
Lynne Wester Principal and Founder Donor Relations Group
Course Curriculum
Lynne Webster will guide an uplifting, hands-on session that shows how attentive listening turns everyday interactions into lasting donor loyalty. Participants will see how thoughtful questions, smart surveys, and gratitude-driven touchpoints can lighten their workload whiledeepening trust.
Expect real examples, ready-to-use tools, and a few joyful laughs as the session explores practical ways to gather feedback, read between the lines, and weave empathy into every message so that you and your donors can keep changing the world, together.
Continuing Education Credits
The Georgia Hospital Association Research & Education Foundation is an approved provider of nursing home administrator credits as a professional trade association in long term care under Ga. Comp. R. & Regs. 393-13-.02, (1) (a). Approved for 1 contact hour.
By attending the Building Connections through Donor Communications: Listening, Learning, and Leading with Impact webinar offered by Georgia Hospital Association, participants may earn up to 1 ACHE Qualifying Education Hour toward initial certification or recertification of the Fellow of the American College of Healthcare Executives (FACHE) designation. Attendees who wish to have the hour applied toward ACHE Qualifying Education credit must self-report their participation by logging into their MyACHE account and selecting ACHE Qualifying Education Credit.
Visit the GHA Learning Academy for additional details and to register.
If you need assistance with registration, please contact the education department at education@gha.org or 770-249-4529.