Conflict Management (Webinar T7023) Thu, Apr 2, 2020 2:00 PM - 3:00 PM Conflict Management: How to manage and even leverage conflict to build a healthy culture (Webinar T7023)

The fee is $95 for one connection with unlimited participants. For each additional line/connection there will be an additional charge

Speaker
Katie Owens, MHA, CPXP
Co-Founder and President
Healthcare Experience Foundation

Course Curriculum
Eek… conflict. For many, conflict is something that can feel overwhelming, or we don’t have time for, or easy to avoid. It can be the catalyst for dysfunction or be the spark behind the greatest teams and relationships of our life and career. Join us for the upcoming webinar: Conflict Management: How to manage and even leverage conflict to build a healthy culture. This webinar will cover strategies to own the conversations that build trust and create solutions. We will address the roles of power, empathy and perspective taking to learn and grow as professionals and as a team. Lastly, attendees will learn a five-step process to navigate conversations when we count on successful outcomes the most.

Continuing Education Credits
Georgia Hospital Association is an approved provider of continuing nursing education by the Alabama State Nurses Association, an accredited approver by the American Nurses Credentialing Center’s Commission on Accreditation. Approved for 1 Contact Hour.

The Georgia Hospital Association is an approved provider of nursing home administrator credits as a professional trade association in long term care under Ga. Comp. R. & Regs. 393-13-.02, (1) (a). Approved for 1 contact hour in professional development/integrity.

If you are registering for an out-of-state hospital association, please contact the education department at education@gha.org, or 770-249-4542.