Board’s Role in Quality Oversight and Patient Experience (Webinar T6106) Tue, Nov 19, 2019 11:00 AM - 12:00 PM Speakers:
Karma Bass, Co-founder
Brad Clarke, Consultant
Via Healthcare Consulting

Course Overview:
The United States’ health care delivery system is undergoing an unprecedented transformation and experiencing a fundamental shift in how care is delivered and paid for in this country. In light of this shift, hospitals and healthcare systems across the country are looking to transform their organizations. Among the many areas of change, organizations are increasingly focusing their attention on quality, patient safety and patient experience.

While most hospital and health system boards recognize the importance of quality oversight in fulfilling their fiduciary and governance responsibilities, recognizing this responsibility and being comfortable in carrying it out are two very different experiences. Determining how best to leverage board assets in quality oversight, and the distinction between governance and management are common concerns. Our speakers will walk you through what board members need to know about these mission-critical responsibilities, and how creative boards are responding to the rising challenges.

This webinar will focus on providing practical suggestions and straightforward ideas to enhance your board’s effectiveness in this area. No matter where your board currently is on its journey, this webinar will have something for you.

Price: $195

CEU:
Nursing Home Administrators – 1.0

If you are registering for an out-of-state hospital association, please contact Bess Zappa, bzappa@gha.org or 770-249-4542.