Part two of a five-part education series on the Center for Medicare and Medicaid Services Conditions of Participation (CoPs) presented by Sue Dill Calloway. The focus is on Patient Rights and includes the following topics: advance directives, consent, interpreters, grievances, exercise of patient rights, disclosures, privacy, safety, ligature risks, abuse and neglect, and visitation. By the end of this presentation, learners should be able to: • Recall that CMS has restraint standards that hospitals must follow • Describe that the patient has a right to file a grievance and the hospital must have a grievance policy and procedure in place • Recall that interpreters should be provided for patients with limited English proficiency and this should be documented in the medical record • Discuss that the term LIP (licensed independent practitioner) has been changed to LP (licensed practitioner) to allow PAs to order restraints