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  • Online Education
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When Good Isn’t Good Enough: How Unconscious Bias Harms Patients During the COVID-19 Pandemic Thu, Aug 20, 2020 1:00 PM - 2:00 PM Part five of our executive engagement series for GHA members, “Leadership and Resiliency: Navigating Through and Beyond COVID-19.”

$75 per line, per session or $375 for the full series. Exclusive to GHA member executives. Lines are extremely limited--secure your spot today!

Speaker
Gloria Goins
Former Chief Diversity and Inclusion Officer for Bon Secours Mercy Health System

The outcomes of unconscious bias can be seen across all industries. But in healthcare, mitigating unconscious bias is of particular importance. Evidence-based impacts of unconscious bias on safety, quality and mortality show that we are unintentionally putting our patients at risk. Cross-cultural competency is a “must have” skill as we define what it means to address, support and manage the ever-changing U.S. population, particularly as the world faces the effects of COVID-19. In this session, you will learn about practical actions that can be taken to reduce the effects of unconscious bias in healthcare operations.

After registering, you will receive an email confirming your reservation. Additional information, including the link to join the webinar, will be sent several days prior to the session.